• Manage  staff at hotel and all operational aspects 
• Develop, recommend, implement  manage  hotel 's annual  long-term operation, sales  marketing, capital, revenue, expense  profit goals.
• Resolve customer complaints  appropriate  maintain  high level  customer satisfaction  quality.
• Maintain  property  first class condition; protect, secure  enhance that assets  appropriate
• Maintain personnel  payroll documents, files,  records
• Monitor  direct proper employee orientations  training activities.
• Check  control hotel stocks
• Be  for hotel resort  & security
• Strictly  consistently check resort hygiene
• Hold monthly  weekly meeting  hotel resort staffs  HoD  top management leaders

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To perform  Front Office works  to  efficient  courteous  on
Welcoming, Check-in & Check-out, cashiering etc. according  the proper established Standards.
Salary range: Competitive commensurate  experience  qualifications
Position type: Regular (6days/week-@6:30:am  5:00pm )
Commencement: As Soon As Possible

Duties

• Greet guest courteously upon arrival.
• Answer  telephone calls  a courteous  efficient manner
• Assign adequate room  per reservation  request  guest.
• Keeps  accurate room status  all times
• Handle complaints efficiently  promptly
• Handle guest needs, inquiries  request
• Report  complaints and/or comments  Management
• Handle walk-in reservation if Reservation Office  closed. Seeking  permission  Supervisor if needed.
• Maintain  Front Desk area  back  clean  tidy.

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• Preparation, analysis  lodgment  monthly tax returns (VAT, Withholding Tax, Advance Profit Tax, Tax  Salary)
• Provide full  in preparation  annual tax  profit  in providing information  tax audits
• Processing  accounting  monthly payroll, final pay, salary tax, NSSF  union contributions
• Perform month-end close  and account reconciliation procedures
• Issue invoice/debit note  payment
• Prepare daily report  supervisor  Manager
• Follow up account payable  account receivable  prepare weekly  monthly report  AP  AR
• Prepare daily cash flow report, payroll, payment voucher, monthly tax declaration
• Record  expenses  revenue income
• Manage and review bank reconciliation in monthly with reporting.
• Other tasks  have assigned by Business Owner/ Accountant.

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• Assist  General  in his day  day operations.
• Provides training  staff  HOD's.
  
• Receives  resolved  assists  General  in resolving guest complaints  service recovery process.
  
• Review employee  and conducts personnel actions such  disciplinary actions  terminations.
• Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.
• Assisting General  during Morning meetings  conducts  morning HOD meetings  the absence  General Manager.
• Ensure full compliance  Hotel Resort operating controls, policies, procedures  service standards.
• Builds owner loyalty through proactive communication, setting  managing expectations  delivering solid business results.
• Assist GM  key property issues including capital projects, customer  and refurbishment.
• Performs daily, weekly  monthly property inspections.
• Ensures property, grounds, physical plant  work areas maintained  standard.
• Builds strong  relationships  communications  resort staff, HOD's  other departments  ensure maximum operating effectiveness  fulfilment  special event need.
• Cover shifts  all departments  scheduled by  General Manager.
• Monitor maintenance progress  FF&E (Furniture, Furnishings,  Equipment) conditions  provide status report  GM.
• Audits  par stock  all areas  make sure that  required hotel supplies  ordered  stocked  advance  need.
• Performs sudden audits  rooms  other operating areas.
• Provide effective leadership  resort team members.
• Ensure hotel staff  provided  uniforms  name tags,  upholds property grooming standards.
• Ensures effective, timely  accurate communications flow  regards  resort policies  procedures.
• Assist  GM  in  aspects  business planning.
• Must  available 24/7  case  respond  any guest  employee emergencies.
• Respond  audits  ensure continual improvement  achieved.
• All Other duties  assigned by  General  or Management.

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Report to: Executive Director

Together  the Executive Director,  Finance  will  a strategic thought partner. In conjunction  other senior managers,  Finance  will  a hands-on  participative  and  lead  develop  internal team  support  following areas: business planning  budgeting,  financial reporting.

The Finance  is  for  financial management  all funds received  administered by the organization globally. This responsibility includes  development  monitoring  financial  and direction  all fiscal activity.

Duties

• Duties:
• Assure  filing  all legal  regulatory documents  monitor compliance  relevant laws  regulations;
• Support  annual audit process, liaise  external auditors  the finance committee  the board  directors, assess  changes that necessary;
• Oversee annual budgeting  planning process  conjunction  the ED  Senior Finance Coordinator, administer  review  financial plans  budgets,  progress  changes  keep senior leadership team abreast  the organization’s financial status;
• Manage organizational cash flow  forecasting;
• Update  implement  necessary business policies  accounting practices, improve  finance department’s overall policy  procedure manual;
• Effectively communicate  present  critical financial matters  the ED  board  committees;
• Other Subsidiaries:
• Conduct internal financial review  the subsidiaries including organization 's holdings abroad 
• Maintain Organization Holding’s legal standing  compliance  all relevant legal regulation;
• Representation  Liaison:
• Develop  maintain sound relationships  all major stakeholders;
• Represent  organization  national  international events;
• Other duties  required;
• Fundraising  grant management:
• Support  fundraising  grant management activities;
• Prepare  financial report  correspond  donor  financial matters;
• Leadership & Management:
• Manage, coordinate  support finance team  effectively manage organizational ’s finance;
• Support senior management team  financial matters  order  make  best, cost effective decision  program implementation.

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